Privacy Policy

Information You Provide

We may collect information that you submit directly, including:

• Name and business contact details
• Company name and role
• Email address and phone number
• Billing and shipping addresses
• Order information, artwork files, and project instructions
• Account login information when an account is created
• Payment information submitted through a certified third-party payment processor that follows PCI DSS standards
• Customer service messages and communication history

Information Collected Automatically

When you use our site, we automatically collect technical information, including:

• IP address
• Browser type and device type
• Operating system
• Pages viewed and time spent
• Referring websites or advertisements
• General location estimates based on IP address
• Website activity and interaction patterns

Hosting and Infrastructure Logs

Our website infrastructure may generate logs that support security and performance. These logs may contain:

• IP addresses
• Page requests
• Browser and device details
• Timestamps

These logs are used to maintain site reliability and protect against misuse.

Authentication and Account Information

If you create an account, we may collect information needed to authenticate your access and maintain secure sessions. This may include:

• Email addresses
• Device information
• Login events

Database and Application Records

Our backend systems may store order details, account information, artwork files, and operational records. This is used solely to fulfill orders, maintain services, or comply with legal requirements.

Location Data

We may collect or infer location information to:

• Calculate shipping rates and transit times
• Estimate tax obligations
• Improve delivery accuracy

Location data may come from:

• Your IP address
• Shipping addresses you provide
• Manual location information entered during checkout

Cookies and Tracking Technologies

We use cookies and related technologies to:

• Support essential site functionality
• Maintain account sessions
• Remember preferences
• Analyze traffic and improve performance

You may control cookie preferences through your browser settings. Some features may not function without cookies.

Analytics and Measurement Tools

Google Analytics

We may use Google Analytics to understand how visitors use our site and to measure performance. Google Analytics may collect:

• IP-based location estimates
• Browser and device information
• Pages viewed and actions taken

Google Analytics uses cookies and similar technology. You can learn more about Google Analytics and opt out through Google.

Additional Measurement Tools

We may use additional analytics tools in the future that follow applicable US privacy requirements.

Sharing With Fulfillment Partners

To produce and ship customized products, we may share limited customer information with our third-party fulfillment partners. This may include:

• Company name
• Customer name
• Shipping address
• Phone number

This information is used solely for the purpose of producing and delivering orders. Fulfillment partners are required to safeguard this information and may not use it for any other purpose.

Payment Information

We do not store or have access to full payment card numbers. All payments are processed by a certified third-party payment processor that follows PCI DSS compliance standards.

Marketing Communications

You may opt out of marketing messages at any time. You will continue to receive order and account-related messages.

Cookies

Cookies may be disabled using your browser settings. Some features may not work correctly if cookies are blocked.